About us

Who Are We

What is TravelSmart?

TravelSmart is dedicated to empowering travellers with the knowledge and confidence to travel safely, considerately, and independently across public transport networks. Through our educational content, we equip people with essential skills for navigating buses, bikes, trains, trams, and walking routes smartly.

Students wearing seatbelts on a bus

Our Mission

The Objective

Our mission is to promote awareness, safety, and smart decision-making, ensuring that every traveller feels prepared, confident, and secure on their daily journeys and they take responsibility for their behaviour. The approach is based on recent research and lived experiences, pulling on our cross-sector expertise.

The Stats

  • There are 3.6 billion passenger journeys in the UK per year.
  • 8% of passengers feel vulnerable or uncomfortable on journeys.
  • 21% feel unsafe on the bus.

Reducing Anti-Social Behaviour & Significant Inssues Including

  • Smoking/Vaping
  • Alcohol/Drugs
  • Verbal Abuse
  • Loud "Gangs"
  • Drunk Passengers
  • First Time Apprehension
  • Internal/External Damage

Recommendations Where

  • Awareness Campaigns
  • Improved Reporting
  • Collaboration
  • Policies
  • Communication

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